At IDentity , CUSTOMER SERVICE is our number 1 priority! Without our customers, we don't have a successful business. We understand that! We have customers who understand every aspect of printing and we have customers who just want it done and have no printing knowledge. Regardless of where you fall in those categories, we have the level of service you need. Again, our customers are individuals. We want to get to know you and service you according to your needs and expectations.
QUALITY is paramount at IDentity. We pride ourselves in providing our customers with a product that makes us proud.
Overall, our goal is for you to try us, love us and keep coming back. We intend to meet this goal by providing you with QUALITY and SERVICE!
IDentity is owned and operated by Jackie Roark Hamilton. She has been in the Charlotte, NC print industry since 1999. Jackie successfully owned and operated the franchise, International Minute Press in Pineville, NC for the past 13 years.
A Note From Jackie:
I am so thankful and proud to introduce everyone to Identity!
My goal is to be your ONE STOP source for all of your business - printing needs. Whether its simple business cards or designing and printing a monthly newsletter, I want to help! I learned in the many years I have been in the industry that clients like to make ONE phone call. My customers know to call me first. I want to be your PRINTER...for everything! This led me to create IDentity.
For those of you who I have been lucky enough to service in the past, you know my commitment to Quality, Service and Detail. For those of you with whom I haven't met yet, please contact me to discuss the printing needs of your business. I also recognize the importance of cost! I promise you will find my prices very competitive. I believe the customer really can have it all!
I am still in the process of setting up the promotional products segment of the business. I want to make sure that I make the right decisions for you so more research time is required in that segment. However, we are up and running with printing!!! This includes all business papers and signage.
I truly look forward to meeting you!